LED Indicator
Indicating when in use and when battery is low
LED Indicator
Indicating when in use and when battery is low
Touch-free Technology
Helps prevent the spread of bacteria and viruses
Smart Design
Featuring a hidden refill compartment
Smart Design
Featuring a hidden refill compartment
Non-drip Spout
Reduces clogging and prevents unwanted spills
Non-drip Spout
Reduces clogging and prevents unwanted spills
THE OTTO FAMILY
Say goodbye to germs and dirt – Umbra’s automatic soap and sanitizer dispenser delivers a cleaner way to clean!
Say goodbye to germs and dirt—Umbra’s automatic soap and sanitizer dispenser delivers a cleaner way to clean!
INTRODUCING:
OTTO WALL MOUNT
OTTO WALL MOUNT
OTTO CADDY
Otto Automatic Soap Dispenser is now available with a wall mounting bracket. Keeping surfaces clear, and ideal for use in entryways, or bathrooms
OTTO CADDY
Otto Automatic Soap Dispenser is now available with a sponge caddy. Perfect for organizing your counter space, and removable for easy cleaning.
UNBOXING, GETTING STARTED & CARE
Have some questions about your OTTO Automatic Soap & Sanitizer Dispenser?
Have some questions about your OTTO Automatic Soap & Sanitizer Dispenser?
Check out FAQ's & some great trouble shooting tricks below:
Why is the blue sensor light is not turning on?
- Check to see if your batteries are low or drained
- Check to see if your battery orientation is correct
- Check to see if there is any corrosion on battery contact points
- Make sure you are not using rechargeable batteries
Can’t locate the power button?
- The power button is located under the lid just above the soap compartment
Why is it when the sensor light is on, I can’t hear any sound from the motor/pump?
If the blue light sensor appears and there is no sound, please follow the below steps:
- Remove all the soap out of the unit
- Fill unit with very hot water and let stand for approx. 25 min.
- Turn power on and run hand under sensor. If water comes out keep your hand under until all the water empties out of the unit.
- Fill unit back up with soap
*We recommend doing so, after every soap change or at least every 3 months
Why does my sensor lights up and I hear the motor/pump working, however, no soap is dispensed?
- Are you using the correct viscosity of soap/sanitizer
- Make sure you are not using soap containing beads
- Make sure you are not using foaming soap
- Clean any residue left on the spout nozzle.
- If you haven’t used your device in more than 2 days you need to re-prime the device. You will need to trigger the sensor and repeat: this will help push the thicker solution through the hose until the soap or sanitizer dispenses at the normal amount again.
When I try and use a sponge or dish brush, no soap dispenses.
- Sensor works best with bright coloured scrubbies and brushes. You may also need to move your pump to a location that has less intense lighting which may be interfering with the sensor
Why is the sensor light is red?
- Your batteries are drained and need to be replaced.
- Check to see if there is any corrosion on battery contact points
The unit is dispensing on it’s own, without being prompted.
- There may be residue on the sensor - clean with a damp cloth and wipe clean
Why is the blue sensor light not turning on?
- Check to see if your batteries are low or drained
- Check to see if your battery orientation is correct
- Check to see if there is any corrosion on battery contact points
- Make sure you are not using rechargeable batteries
Can’t locate the power button?
- The power button is located under the lid just above the soap compartment
Why is it when the sensor light is on, I can’t hear any sound from the motor/pump?
If the blue light sensor appears and there is no sound, please follow the below steps:
- Remove all the soap out of the unit
- Fill unit with very hot water and let stand for approx. 25 min.
- Turn power on and run hand under sensor. If water comes out keep your hand under until all the water empties out of the unit.
- Fill unit back up with soap
*We recommend doing so, after every soap change or at least every 3 months
Why does my sensor lights up and I hear the motor/pump working, however, no soap is dispensed?
- Are you using the correct viscosity of soap/sanitizer
- Make sure you are not using soap containing beads
- Make sure you are not using foaming soap
- Clean any residue left on the spout nozzle
- If you haven’t used your device in more than 2 days you need to re-prime the device. You will need to trigger the sensor and repeat: this will help push the thicker solution through the hose until the soap or sanitizer dispenses at the normal amount again
- Once soap or sanitizer has been added – try lightly patting the bottom of the dispenser to help release any air from the liquid
- Pinch rubber nozzle to release any air bubbles and to ensure no residue build up is present
When I try and use a sponge or dish brush, no soap dispenses.
- Sensor works best with bright coloured scrubbies and brushes. You may also need to move your pump to a location that has less intense lighting which may be interfering with the sensor.
Why is the sensor light red?
- Your batteries are drained and need to be replaced
- Check to see if there is any corrosion on battery contact points
The unit is dispensing on its own, without being prompted.
- There may be residue on the sensor - clean with a damp cloth and wipe clean
CAN BE FILLED WITH:
CAN BE FILLED WITH:
AVAILABLE IN MULTIPLE COLOURS
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WHY PEOPLE LOVE OTTO