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OTTO AUTOMATIC SOAP DISPENSER

OTTO AUTOMATIC SOAP DISPENSER

Say goodbye to germs and dirt – Umbra’s automatic

soap dispenser delivers a cleaner way to use soap!

LED Indicator

Indicating when in use and when battery is low

LED Indicator

Indicating when in use and when battery is low

Touch-free Technology

Helps prevent the spread of bacteria and viruses

Smart Design

Featuring a hidden refill compartment

Smart Design

Featuring a hidden refill compartment

Non-drip Spout

Reduces clogging and prevents unwanted spills

Non-drip Spout

Reduces clogging and prevents unwanted spills

OTTO Automatic Soap & Sanitizer Dispenser – Unboxing, Getting Started & Care


Have some questions about your OTTO Automatic Soap & Sanitizer Dispenser?

Have some questions about your OTTO Automatic Soap & Sanitizer Dispenser?

Check out FAQ's & some great trouble shooting tricks below:

Why is the blue sensor light is not turning on?

  • Check to see if your batteries are low or drained
  • Check to see if your battery orientation is correct
  • Check to see if there is any corrosion on battery contact points
  • Make sure you are not using rechargeable batteries

Can’t locate the power button?

  • The power button is located under the lid just above the soap compartment

Why is it when the sensor light is on, I can’t hear any sound from the motor/pump?

  • If the blue light sensor appears and there is no sound, please contact: Umbra Customer Support: 1-800-387-5122

Why does my sensor lights up and I hear the motor/pump working, however, no soap is dispensed?

  • Are you using the correct viscosity of soap/sanitizer
  • Make sure you are not using soap containing beads
  • Make sure you are not using foaming soap
  • Clean any residue left on the spout nozzle.
  • If you haven’t used your device in more than 2 days you need to re-prime the device. You will need to trigger the sensor and repeat: this will help push the thicker solution through the hose until the soap or sanitizer dispenses at the normal amount again.

When I try and use a sponge or dish brush, no soap dispenses.

  • Sensor works best with bright coloured scrubbies and brushes. You may also need to move your pump to a location that has less intense lighting which may be interfering with the sensor

Why is the sensor light is red? 

  • Your batteries are drained and need to be replaced.
  • Check to see if there is any corrosion on battery contact points

The unit is dispensing on it’s own, without being prompted.

  • There may be residue on the sensor - clean with a damp cloth and wipe clean

Why is the blue sensor light is not turning on?

  • Check to see if your batteries are low or drained
  • Check to see if your battery orientation is correct
  • Check to see if there is any corrosion on battery contact points
  • Make sure you are not using rechargeable batteries

Can’t locate the power button?

  • The power button is located under the lid just above the soap compartment

Why is it when the sensor light is on, I can’t hear any sound from the motor/pump?

  • If the blue light sensor appears and there is no sound, please contact: Umbra Customer Support: 1-800-387-5122

Why does my sensor lights up and I hear the motor/pump working, however, no soap is dispensed?

  • Are you using the correct viscosity of soap/sanitizer
  • Make sure you are not using soap containing beads
  • Make sure you are not using foaming soap
  • Clean any residue left on the spout nozzle.
  • If you haven’t used your device in more than 2 days you need to re-prime the device. You will need to trigger the sensor and repeat: this will help push the thicker solution through the hose until the soap or sanitizer dispenses at the normal amount again.

When I try and use a sponge or dish brush, no soap dispenses.

  • Sensor works best with bright coloured scrubbies and brushes. You may also need to move your pump to a location that has less intense lighting which may be interfering with the sensor

Why is the sensor light is red? 

  • Your batteries are drained and need to be replaced.
  • Check to see if there is any corrosion on battery contact points

The unit is dispensing on it’s own, without being prompted.

  • There may be residue on the sensor - clean with a damp cloth and wipe clean

PERFECT FOR EVERY ROOM IN YOUR HOME

PERFECT FOR EVERY ROOM IN YOUR HOME


CAN BE FILLED WITH:

CAN BE FILLED WITH:



AVAILABLE IN MULTIPLE COLOURS

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MORE INCREDIBLE FEATURES

WHY PEOPLE LOVE OTTO

Excellent!

I love my sensor soap dispenser! It gets the perfect amount of soap out everytime. It dispenses evenly and doesn't string off after you pull away, which I'm glad. The sensor isn't overly sensitive, but I do have to have it postioned just right so I don't accidently set it off. It's a perfect time in this crazy world to have one less thing to touch!
- Mindo

Great product for this times!

The Otto Sensor Soap Pump by Umbra is a great addition to my kitchen sink. It has become an invaluable tool in my kitchen cleaning process. I use this soap pump multiple times each day. It dispenses a perfect amount of liquid soap to wash hands or a dish. It also dispenses a good amount to my washcloth to clean up counter tops or the stove. It is so convenient. I’m not sure how I lived without one before getting it!
- Lisa S

This is a great soap dispenser!

I love this product and use it to dispense dish soap at my kitchen sink. the material quality is top notch and looks premium. It would have been awesome if it had a way to adjust the quantity/amount of soap it dispenses at each squirt but we found a workaround to it by adding desired amount of water to the soap. So far I only had to change batteries once after 2 months of use. Will recommend it to anyone and buy it again.
- Cjadhav