OTTO AUTOMATIC SOAP DISPENSER
OTTO AUTOMATIC SOAP DISPENSER
Say goodbye to germs and dirt – Umbra’s automatic
soap dispenser delivers a cleaner way to use soap!
LED Indicator
Indicating when in use and when battery is low
LED Indicator
Indicating when in use and when battery is low
Touch-free Technology
Helps prevent the spread of bacteria and viruses
Smart Design
Featuring a hidden refill compartment
Smart Design
Featuring a hidden refill compartment
Non-drip Spout
Reduces clogging and prevents unwanted spills
Non-drip Spout
Reduces clogging and prevents unwanted spills
OTTO Automatic Soap & Sanitizer Dispenser – Unboxing, Getting Started & Care
Have some questions about your OTTO Automatic Soap & Sanitizer Dispenser?
Have some questions about your OTTO Automatic Soap & Sanitizer Dispenser?
Check out FAQ's & some great trouble shooting tricks below:
Why is the blue sensor light is not turning on?
- Check to see if your batteries are low or drained
- Check to see if your battery orientation is correct
- Check to see if there is any corrosion on battery contact points
- Make sure you are not using rechargeable batteries
Can’t locate the power button?
- The power button is located under the lid just above the soap compartment
Why is it when the sensor light is on, I can’t hear any sound from the motor/pump?
- If the blue light sensor appears and there is no sound, please contact: Umbra Customer Support: 1-800-387-5122
Why does my sensor lights up and I hear the motor/pump working, however, no soap is dispensed?
- Are you using the correct viscosity of soap/sanitizer
- Make sure you are not using soap containing beads
- Make sure you are not using foaming soap
- Clean any residue left on the spout nozzle.
- If you haven’t used your device in more than 2 days you need to re-prime the device. You will need to trigger the sensor and repeat: this will help push the thicker solution through the hose until the soap or sanitizer dispenses at the normal amount again.
When I try and use a sponge or dish brush, no soap dispenses.
- Sensor works best with bright coloured scrubbies and brushes. You may also need to move your pump to a location that has less intense lighting which may be interfering with the sensor
Why is the sensor light is red?
- Your batteries are drained and need to be replaced.
- Check to see if there is any corrosion on battery contact points
The unit is dispensing on it’s own, without being prompted.
- There may be residue on the sensor - clean with a damp cloth and wipe clean
Why is the blue sensor light is not turning on?
- Check to see if your batteries are low or drained
- Check to see if your battery orientation is correct
- Check to see if there is any corrosion on battery contact points
- Make sure you are not using rechargeable batteries
Can’t locate the power button?
- The power button is located under the lid just above the soap compartment
Why is it when the sensor light is on, I can’t hear any sound from the motor/pump?
- If the blue light sensor appears and there is no sound, please contact: Umbra Customer Support: 1-800-387-5122
Why does my sensor lights up and I hear the motor/pump working, however, no soap is dispensed?
- Are you using the correct viscosity of soap/sanitizer
- Make sure you are not using soap containing beads
- Make sure you are not using foaming soap
- Clean any residue left on the spout nozzle.
- If you haven’t used your device in more than 2 days you need to re-prime the device. You will need to trigger the sensor and repeat: this will help push the thicker solution through the hose until the soap or sanitizer dispenses at the normal amount again.
When I try and use a sponge or dish brush, no soap dispenses.
- Sensor works best with bright coloured scrubbies and brushes. You may also need to move your pump to a location that has less intense lighting which may be interfering with the sensor
Why is the sensor light is red?
- Your batteries are drained and need to be replaced.
- Check to see if there is any corrosion on battery contact points
The unit is dispensing on it’s own, without being prompted.
- There may be residue on the sensor - clean with a damp cloth and wipe clean
PERFECT FOR EVERY ROOM IN YOUR HOME
PERFECT FOR EVERY ROOM IN YOUR HOME
CAN BE FILLED WITH:
CAN BE FILLED WITH:
MORE INCREDIBLE FEATURES
WHY PEOPLE LOVE OTTO